Last updated: September 2026
1. Introduction
This policy explains what personal information KR Travel and Tours collects through this website and our booking process, how we use it, and the choices you have. It applies to visitors, inquirers, and guests who book with us.
2. Information we collect
We collect information you give us directly, such as when you submit a booking, quotation request, or contact form: your name, email address, phone number, and details of your inquiry or trip. We also collect basic technical information automatically (like pages visited) to help the site run correctly and to understand how it's used.
3. How we use your information
- To respond to inquiries and process bookings, including confirming availability and payment
- To communicate with you before, during, and after your trip (schedules, pickup details, updates)
- To improve our tours, website, and customer service
- To send occasional updates or promotions, only if you've agreed to receive them
4. Sharing your information
We do not sell your personal information. We share it only where necessary to deliver your tour — for example, with the boat operators, drivers, or partner establishments involved in your itinerary — and with payment processors to complete a transaction. We may also disclose information where required by Philippine law.
5. Data retention
We keep booking and inquiry records for as long as needed to fulfill your trip, meet our legal and tax obligations (including BIR record-keeping requirements), and resolve any disputes, after which it is deleted or anonymized.
6. Your rights
Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, or request deletion of your personal data, and to object to certain uses of it. To exercise any of these rights, contact us using the details below.
7. Cookies
This website may use basic cookies or similar technology to keep the site working correctly (such as remembering your session while browsing or booking). We don't use these to build advertising profiles about you.
8. Security
We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. No online system is 100% secure, but we work to keep your data safe.
9. Changes to this policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. The "last updated" date at the top of this page will always reflect the latest version.
10. Contact us
For any privacy questions or requests, reach us at info@krtravelandtours.com or +63 999 9968186, or visit our contact page.