SURCHARGE ON PEAK PERIODS
Peak period surcharge for Sinulog, Holy Week, Golden Week, Obon Period, Chuseok, Chinese New Year, Christmas and New Year’s Eve at Php 6,500.00 per room night. Minimum 3 nights stay during Peak Season. The Hotel reserves the right to refuse reservation that does not comply with the provision for this compulsory. NO arrival and NO departure on December 31, 2022.
Incidental Charges: Rooms and breakfast only charged to KR Travel And Tours. All incidental charges will be on your own account. Upon check-in, the hotel will require an incidental deposit per room per night or credit card verification. Deposit is refundable upon check-out, less the actual incidental charges incurred during your stay.
POSTPONEMENT/ CANCELLATION/ NO SHOW
Bookings may be cancelled or moved to another date, free of charge, with notice to be given at least 10 days prior to arrival. For notice given less than 10 days, the hotel will charge 1 night cancellation fee. No Refund for No Show.
CHECK-IN & CHECK-OUT TIME
Rooms will be ready for check-in from 3:00 PM and you may check-out until 11:00Am. Requests for early check-in from 6:00 AM onwards or late check-out until 6:00 PM may be arranged, subject to availability, and with a corresponding fee. Should you require immediate access to your room upon arrival before the standard check-in time, we recommend that you book an additional night prior to the arrival date. Similarly, should you require guaranteed late check-out, booking an additional night will assure you of continued stay until your late departure. Extension of stay date shall be subject to room availability.
CHILDREN’S POLICY
Complimentary buffet meals for children aged 5 years of age and below 50% discount on buffet for children from 6 to 11 years of age. Above 11 years old is full charge. No discount on ala carte orders and kids’ menus.
Rollaway Bed Conditions
• Quoted rate is based on per bed per night basis, up to a maximum of only one (1) bed per room.
• Maximum capacity of Deluxe Room and Deluxe Sea View is two (2) adults with two (2) kids 11 years old and below.
• Dusit Club Room and Suite Rooms
o Rollaway Extra bed for an adult at the quoted rate is inclusive of breakfast and Club benefits. Rollaway Extra bed for a child (6 to 11 years old) at 50% off the quoted rate is inclusive of breakfast and Club benefits.
Booking terms and conditions:
Booking must be made 2 days before the arrival date. This will allow us to make the arrangements smoothly. In the event that this is hotel is not available upon booking, we will provide another hotel accommodation with the same category.
No refunds can be made in case your booking is cancelled for reasons beyond our control of such as caused by forces of nature, like typhoon, earthquakes, airline or fast craft delays/cancelled trip, medical reasons and others.
Hotel accommodation is subject to availability upon booking confirmation.
Rates are subject to change without prior notice.
Top 10 Travel Tips:
1. Pack light = Packing light means more freedom and you can move easily and quickly when you travel.
2. Do not CHECK-IN any luggage if possible = After the transition from covid, everybody wants to travel. If you are lucky, you can stand by at the baggage claim crossing your fingers hoping that it did not travel to the wrong direction. If you are not, you will end up writing your ghost story when to meet your luggage again.
3. Carry a small backpack or suitcase = Check the airline handcary size requirements and reconfirm the carry on weight. Be sure to get the name of the person that reconfirms for your hand carry so you will have the name to spell out when somebody at the check-in counter will insist to check-in your luggage. Trust me, with my experience this summer, some groups went back home without meeting their checked-in luggage.
5. Take only what you need = This says it all 🙂
6. Copies of your passport and important documents = Always email them to yourself for back
up purposes, you never know when you need it. You can always go to your email to get it.
7. Electronics, Medications and other super important stuff = Always have them in Your Carry- On suitcase/backpack. Like I said, you do not want to end up writing your ghost story when to meet your checked-in luggage.
8. Notify your bank/credit card company about your travel plans = Banks usually will put a hold on your card while you are overseas.
9. Book your flights early = The earlier you book, the cheaper deal you get.
10. Travel Aid Kit = It would be wise to bring first aid kit, it maybe not for you at least you can save a soul instantly 🙂